![]() Using point of sales (POS) systems, such as MegaStore POS and Square, helping define purchases and finalize transactions. Simultaneously, the latter is hands-off, letting customers roam around the store, making their own decisions, and only connecting with employees if they really want to.īeing a retail sales associate involves performing the following duties:Īssisting shoppers with their questions, including informing them on possible discounts and expirations in addition to suggesting products according to their preferences.Įxplaining product features and benefits such as price and ingredients.Ĭross-selling and up-selling products, as required by the business or local, regional, national or international sales strategies. The former usually has sales reps coming up to people asking if they need help. Consider Nike’s flagship Niketown stores versus its clearance stores. ![]() Even different types of stores from the same companies may have different expectations. Retail sales associates are also subject to their employers’ policies and principles, so what is appropriate for one store may be totally different from another. A large part of this job involves being in direct contact with customers for long periods, meaning you have to pay careful attention to each of their questions and their experience. They are the public face that the retail industry presents to its customers. ![]() Retail sales associates are indispensable. Trustpilot Job Duties of a Retail Sales Associate
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